- Booking and Cancellation
Providing the reservation form has been completed correctly, reservations will be processed and a response provided within 24 hours. You need to inform us immediately of any changes. - Travel Documents
Each visitor to Indonesia should obtain a relevant visa to enter the country and should hold a passport of at least 6 months validity beyond the designated date of departure. In addition, evidence of a return or onward ticket should be produced. - Liability
Lombok Online Ltd shall hold no responsibility and shall not be liable for any damages on your computer caused by viruses that infecting during the e-mail or data transmission between the users and Lombok Online Ltd. Our devices are equipped with anti-virus software. - Indemnification
Lombok Online Ltd and users (travelers to Lombok) shall agree to indemnify and hold harmless each other from and against any claims, demands, including – without limitation – reasonable legal and accounting fees as a result of your use of material in our website, including software, or your violation of the terms of this agreement or inaccuracy of the information or the availability or quality of products provided by the third parties. - Force Majeure
Clause 4 shall be applicable in case of Force Majeure. This includes war, unrest, strike, terrorism, natural or industrial disaster, governmental regulations, communication or utility failure, material shortage or rationing, air carriers schedule amendments or any other unavoidable events beyond Lombok Online Ltd's control. - Law of Agreement
If legal action should be taken related to the agreement regulated here, it must comply the Law of The Republic of Indonesia. - Payment Method
Lombok Online Ltd does not charge any down payment to the users unless specifically regulated by the hotel. The payment should be made upon arrival in Lombok to Lombok Online Ltd accounting's , who will issue an official receipt. - Additional Terms and Conditions
Lombok Online Ltd acts as an agent of service providers that may have own terms and conditions other than aforementioned here. Therefore, additional terms and conditions shall be applicable whenever necessary and you are agree to bear such terms and conditions.
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